Maximizing Social Media Reach: Ideal Times to Share Updates
Timing plays a crucial role in capturing the attention of your audience, you may be asking, when is the best time to post on Facebook? For agencies seeking to disseminate vital information and engage with the …
The Role of a Public Information Officer: Building Trust Beyond the Screen
In today’s fast-paced world of instant communication and social media, it’s easy to assume that the Public Information Officer (PIO) role begins and ends behind a computer screen. But for those who truly understand the heart …
The Joint Information Center is Critical in Today’s Information Overload Society
The Joint Information Center Is Vital in Today’s Information-Overload Society
In today’s 24/7 information environment, the public no longer waits for facts to be fully confirmed before forming opinions or taking action. Social media, live-streamed events, breaking …
Leveraging AI for Stronger Community Connections: A New Era for Public Information Officers
Leveraging AI for Stronger Community Connections: A New Era for Public Information Officers
By Todd “The PIO Guy” Harmeson
Public Information Officers (PIOs) stand at the crossroads of communication, public …
Navigating the Unthinkable: Managing Public Information During a Line-of-Duty Death
On November 12, 2025, the Delaware County Sheriff’s Department faced one of the most devastating events any law enforcement agency can experience. Corporal Reynolds was tragically killed in the line of duty on Interstate 69. In …
The Role of a Public Information Officer: Building Trust Beyond the Screen
The Role of a Public Information Officer: Building Trust Beyond the Screen
In today’s fast-paced world of instant communication and social media, it’s easy to assume that the Public Information Officer (PIO) role begins and ends behind …