Honoring Our Heroes this Labor Day

On this Labor Day, as we come together to celebrate the hard work and dedication of all the incredible individuals who keep our communities safe, let’s take a moment to recognize the unsung heroes behind the scenes: Public Information Officers and Crisis Communicators.

These dedicated professionals work tirelessly to ensure that vital information reaches us …

The Decline of Twitter: Implications for Government Agencies’ Emergency Communication with Constituents

Police, Fire, Corrections, Government, and other organizations, are having difficulty connecting with people in order to disseminate critical information after recent changes to Twitter.  Twitter has long been hailed as a powerful tool for governments and agencies to engage with constituents during emergency situations. However, recently Twitter has stopped allowing automatic feeds to websites …