Internet Crisis - Are you prepared?

Preparing for an Internet Outage: A Crisis Communication Perspective

In an era where digital connectivity is the lifeblood of society, an internet outage can bring daily life to a standstill. The recent internet crisis demonstrated just how vulnerable our interconnected world is. The sudden loss of internet access impacted all industries, leaving businesses, governments, and educational institutions scrambling to adapt. This event underscores …

Why Every Law Enforcement Officer is a Public Relations Ambassador: Building Trust and Community Relations

 
Why Every Law Enforcement Officer is a Public Relations Ambassador: Building Trust and Community Relations
 

In the realm of law enforcement, every interaction between officers and the public carries significant weight. Much like Public Information Officers who embody the values and mission of their agencies, each law enforcement officer serves as a public relations representative. …

The Power of Two-Way Dialogue in Crisis Communications

In the world of on-line communications, the ability to interact effectively on social media is no longer optional—it’s essential. As public information officers (PIOs), our primary goal is to inform and reassure the public during times of uncertainty. One of the most powerful tools at our disposal is social media, but to truly harness …

Guesting Speaking at the Indiana Chapter of APCO Conference.

Being a guest speaker at the Indiana Chapter of APCO (Association of Public-Safety Communications Officials) conference in Indianapolis on Thursday was a fantastic experience. I had the privilege to address a group of communication specialists deeply involved in public safety and emergency communication. My presentation centered around the critical role of social media in …

Honoring Our Heroes this Labor Day

On this Labor Day, as we come together to celebrate the hard work and dedication of all the incredible individuals who keep our communities safe, let’s take a moment to recognize the unsung heroes behind the scenes: Public Information Officers and Crisis Communicators.

These dedicated professionals work tirelessly to ensure that vital information reaches us …

Top 16 Tips for Law Enforcement when using Facebook

Using social media platforms like Facebook can be an effective way for police departments to engage with their constituents and enhance community relationships. Here are some important tips to consider when using Facebook for communication:

1. **Be Transparent and Authentic:**
Maintain transparency in your communication. Be genuine and authentic in your posts, responses, and interactions. Building …