Being a guest speaker at the Indiana Chapter of APCO (Association of Public-Safety Communications Officials) conference in Indianapolis on Thursday was a fantastic experience. I had the privilege to address a group of communication specialists deeply involved in public safety and emergency communication. My presentation centered around the critical role of social media in …
Public Information Officers (PIOs) and Crisis Communicators are the unsung heroes of our society. We work tirelessly behind the scenes, often in high-pressure environments, to keep the public informed and safe during times of crisis. We are dedicated to our roles, but this dedication often comes at a cost – our personal lives. In …
For emergency service professionals, life on the frontlines is marked by valor, dedication, and selflessness. Whether it’s paramedics, firefighters, police officers, or other first responders, these brave individuals work tirelessly to save lives and protect communities. However, the nature of their work often exposes them to prolonged stress, traumatic events, and long working hours, …
In today’s digitally connected world, social media has become an essential tool for communication during times of crisis or disaster. However, not everyone in a position of authority may fully appreciate its value or understand its potential benefits. If you find yourself working under a supervisor or boss who does not support the use …
